Contact Us

Welcome to Valuecora – Your Home, Your Style!

Thank you for visiting Valuecora, your online destination for stylish home décor, thoughtful decorative accents, and practical household essentials.

At Valuecora, we believe that every home deserves comfort, beauty, and a personal touch. Our goal is to help you discover home essentials that bring warmth, style, and convenience to your everyday living.

Your satisfaction matters to us. Whether you have questions about our products, need help with an order, or simply want to share your feedback, we're here to assist you.

Get in Touch

We value every customer and strive to provide friendly, reliable support throughout your shopping experience.

Customer Service Email: service@valuecora.com

You can contact us regarding:

  • Product Information: Questions about product details, dimensions, materials, colors, availability, and care instructions.

  • Order Assistance: Help with placing orders, checking order details, or requesting order modifications.

  • Shipping & Delivery: Questions about shipping costs, delivery estimates, tracking information, or delayed packages.

  • Returns & Refunds: Assistance with returns, refunds, damaged products, defective items, or incorrect orders.

  • Payment & Checkout: Support with payment methods, checkout issues, or order confirmations.

  • General Inquiries: Feedback, suggestions, and questions about our products, services, or store policies.

Order Support

If you need assistance with an existing order, please email us at service@valuecora.com.

To help us address your inquiry efficiently, please include:

  • Your order number

  • Your full name

  • The email address used when placing your order

  • A brief description of your question or concern

  • Relevant photographs if your inquiry involves damaged, defective, or incorrect products

Providing these details will help us review your request and offer appropriate assistance.

Shipping & Delivery Assistance

We understand how important it is for your home essentials to arrive safely.

If you have questions about shipping fees, delivery estimates, order tracking, or missing packages, please contact our customer service team.

For more information about shipping arrangements and estimated delivery times, please refer to our Shipping Policy.

If your shipment is delayed or your tracking information has not been updated, please email us with your order number so we can help investigate.

Returns & Refunds

Your shopping experience is important to us.

If you are not satisfied with your purchase or receive a damaged, defective, or incorrect item, please contact us for assistance.

To request a return or refund, email service@valuecora.com with your order number and a description of the issue.

All return and refund requests are handled according to the eligibility requirements and procedures outlined in our Return & Refund Policy.

Please review our policy for detailed information about return conditions, refund processing, and applicable procedures.

Customer Service

At Valuecora, we are dedicated to making your shopping experience as smooth and enjoyable as possible.

We aim to provide clear communication, helpful guidance, and practical solutions to your questions.

Our customer support team makes reasonable efforts to review and respond to inquiries as promptly as possible.

Email: service@valuecora.com

Company Information

For transparency and customer reference, our business information is provided below.

Store Name: Valuecora

Website: https://valuecora.com

Company Name: Guangzhou Qiwei Network Technology Co., Ltd.

Business Address: Room 305, No. 15 Dongping Henggang West Road, Baiyun District, Guangzhou, Guangdong Province, China

Customer Service Email: service@valuecora.com

Important Notice: Our business address is provided for company identification and correspondence purposes and may not be the designated return warehouse or fulfillment center.

If you wish to return a product, please contact our customer service team before sending any items. We will provide the appropriate return instructions and return address.

We're Here to Help

At Valuecora, we believe that thoughtful details can turn any living space into a warm and welcoming home.

We appreciate your trust and support. Your questions, suggestions, and feedback help us improve your shopping experience.

If you need assistance, please don't hesitate to reach out.

Thank you for choosing Valuecora!

Valuecora – Bringing Comfort and Style to Everyday Living.